cx design

“I stepped into a bookstore and breathed in that perfume of paper and magic.  (How could) no one have ever thought of bottling this.” – Carlos Ruiz Zafon

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When a customer is looking to elevate their customer touchpoints, rpc prescribes the ideal end-to-end process which covers planning, design, transfer and quality management.

By shaping human, physical and digital retail touchpoints, at rpc we uncover new ways to increase your business impact in an era of the seamless online and offline customer journey. Our scope of end-to-end retail design services stretches from design detailing and rapid prototyping to global implementation.

Working together as partners, we explore and apply new working methods, such as design thinking, to help you reach your sales targets through inspiring customer experience design.

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